FAQs
+How long does delivery take?
Orders placed before 12pm (Melbourne time) on a business day usually leave our Melbourne warehouse the same day. Standard delivery then takes 1–10 business days within Australia, depending on your state, and 4–10 business days to New Zealand.
+What materials are your products made from?
We use sustainable, premium materials like RPET (recycled plastic) canopies, Olefin fabric for loungers, and 100% cotton towels — chosen for durability and everyday use at the beach.
+How do the umbrellas and cabanas handle sun and wind?
Our umbrellas and cabanas are made for everyday coastal use, and their canopies give UPF 50+ sun protection. Shade is not a substitute for sunscreen, so keep slipping, slopping and slapping. Like all portable shade, pack them away in strong winds.
+How does my purchase support ocean clean-up?
Through our partnership with Plastic Bank, we remove 100 ocean-bound plastic bottles for every umbrella, cabana and lounger sold, and 50 for every beach towel.
+What’s your returns policy?
We want you to shop with confidence. Enjoy 30-day change-of-mind returns for store credit (unused, in original condition) plus a 12-month manufacturing warranty across our range.
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Why House of Dune
Designed for the beach
Umbrellas, cabanas, loungers and oversized towels, designed on the Gold Coast for sun, salt and sand.
Recycled where it counts
The umbrella, cabana and Beach Lounger canvas is recycled RPET. Through our partnership with Plastic Bank, we remove 100 ocean-bound plastic bottles for every umbrella, cabana and lounger sold, and 50 for every beach towel.
Made to last
A beechwood pole with an aluminium tilt hinge, a quick-dry Olefin cover on the Floating Lounger, and 630 GSM cotton towels.
Backed by us
A 12-month manufacturing warranty and 30-day change-of-mind returns for store credit. Warranty details
